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About FRGI (Fellowes Research)

Photograph - Ted Fellowes
Publications - "Moving from Parts Stocking to Parts Marketing" - Fixed Operations; March 2008

Service Parts Topics

E-Commerce (EC)
Parts Buyer - Sourcing Motivation
Dealer Benefits
Service Parts E-Commerce is Unique
Parts Catalogs in E-Commerce
EC - Dealer Part Websites
EC - Automaker Portals
EC - Automaker Websites
EC - Multi-Franchise Portals
EC - Parts Locators
EC - Idle/Distressed Parts
EC - Objectives and Achievements
EC - Issues / Concerns
EC- Differentiating Factors
Parts Catalogs
Parts Categories – Defined
Processes & Systems – Automaker Perspective
Processes & Systems – Dealer Perspective
Stakeholders
Supply Disruptions

Glossary (particularly acronyms)

Fellowes Research Projects

Fellowes Research Services

Industry News

September - 2011
October - 2011
November - 2011
December - 2011
January - 2012

Charts & Diagrams

Automotive Parts Summary Metrics
Franchises – Dealer Counts
EPC Programs by Franchise
OEM Parts Locators by Franchise
OEM Parts E-Commerce by Franchise
Idle Parts: Market-Making Services and Products
Tire Programs by Franchise
Tire Applications by Franchise

Charts & Diagrams (Planned/In-Process)

Parts E-Commerce by Supplier
Parts Referral Solutions - OE Programs
Managed Inventory - OE Programs
DMS Data - Service Parts Applications
Business Intelligence & Analytics - Service Parts
Blogs - Service Parts
Media - Service Parts
DMS - Parts Functions and Integration
Planned Diagrams (No Initial Draft)

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Special Pages

University of Akron - Honors Colloquium - How The Detroit-3 Will Thrive - Supply Chain Disruption Session

 

Last Updated: January 24, 2012.